Overseas Holiday Rentals

BOOKING CONDITIONS

This is a binding agreement between yourself and the holiday accommodation owners. We do not own the properties and any disputes should be forwarded to the respective owner.

1. Making your booking
Bookings can be made by email, post or direct by telephone

Once the owner receives the booking form and booking deposit, they will, subject to availability, confirm your stay by issuing a confirmation invoice by email or post. This invoice will be sent to the party leader. Please check this invoice carefully as soon as you receive it. Contact the owner immediately if any information which appears on the confirmation or any other document appears to be incorrect or incomplete as it may not be possible to make changes later. We regret we or they cannot accept any liability if they/we are not notified of any inaccuracies in any document within 5 working days of our sending it out.

Number of persons
Only those persons whose name appears on the Booking Form may use the property. The number of persons (adults and children) must not exceed the number of sleeping places indicated on the website. The substitution of persons during the rental period is forbidden unless previously agreed

Arrivals
On arrival the you must present your confirmation details as well as your passport or identity card to us.



2. Payment
In order to confirm your booking, a deposit is required (set by owner) or full payment if booking within 6 weeks of departure, must be paid at the time of booking.

This deposit is not refundable in the event of your cancellation or failure to pay on time as set out below.

The balance of the cost of your stay must be received by the owner not less than 6 weeks prior to departure (or at the time of booking if this date has passed). This date will be shown on the confirmation invoice. If you have not paid in full and on time they reserve the right to treat your booking as cancelled by you. In this case the cancellation charges set out in clause 6 below will be payable.

2a Security Deposit

You must pay a security deposit will be required 6 weeks before the start of your stay (or at the time of booking if this date has passed). The cost of any damage to the property or to any items in and/or at the property caused or any service charges incurred by you or any member of your party (for example telephone calls) will be deducted by them from the security deposit at the end of your stay. If no deductions are required your security deposit will be refunded in full to you 7 days after your departure from the property. If the security deposit is not sufficient to cover any damage caused or service charges incurred by you, you will be responsible for paying us any additional monies required immediately on request from the owner.

3. Your contract

A binding contract between the owner and you comes into existence when the deposit payment is paid (see clause 2 above). If you cancel after paying the deposit our normal cancellation charges will apply. This contract and all matters arising out of it are governed by United Kingdom law. You both agree that any dispute arising out of or connected with your holiday will be dealt with by the Courts of United Kingdom.

4. The cost of your stay
  The owners reserve the right to increase or decrease the prices of accommodation at any time. The price of your stay will be confirmed at the time of booking, subject to the correction of errors. The owners reserve the right to correct errors in both advertised and confirmed prices. They will do so as soon as they become aware of the error.

Please note, changes and errors occasionally occur. You must check the price of your stay at the time of booking.

5. Changes by you
Should you wish to make any changes to your confirmed booking, you must notify the owner by email as soon as possible. Whilst they will endeavour to assist, they cannot guarantee that they will be able to meet any such requests. Where they can, an amendment fee may be payable together with any costs incurred by themselves.

6. Cancellation by you
Should you need to cancel your stay after the contract has begun (see clause 3 above), the party leader must immediately advise the owners either by cancelling online or advising them in writing. Your notice of cancellation will only be effective when they receive it in writing at their offices/home address. As they incur costs from the time they confirm your booking and may be unable to re-sell your period of stay, the following cancellation charges will be payable. Where the cancellation charge is shown as a percentage, this is calculated on the basis of the total cost of the booking excluding amendment charges. Amendment charges are not refundable in the event of cancellation.

Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of any insurance policy you may have. Claims must be made directly to the insurance company concerned.

7. Insurance

It is strongly recommended that you take out adequate travel insurance. Please read your policy details carefully. It is your responsibility to ensure that the insurance cover you purchase is adequate for your particular needs. Travel insurance can be purchased separately through your insurance broker.

8. Changes and cancellation by the owner
Occasionally, they have to make changes to and correct errors on our website descriptions and other details both before and after bookings have been confirmed and cancel confirmed bookings. Whilst they always endeavour to avoid changes and cancellations, they must reserve the right to do so.

If the owners have to make a significant change to or cancel your booking, they will tell you as soon as possible. They will endeavour to offer you an alternative should a significant change or cancellation occur.

We/they regret we cannot pay any expenses, costs or losses incurred by you as a result of any change or cancellation

Very rarely, the owner may be forced by "force majeure" (see clause 9) to change or terminate your stay after departure but before the scheduled end of your time away. This is extremely unlikely but if this situation does occur, we regret they will be unable to make any refunds, pay you any compensation or meet any costs or expenses you incur as a result.

9. Force Majeure
We regret the owners cannot accept liability or pay any compensation where the performance or prompt performance of threir/our contractual obligations is prevented or affected by or you otherwise suffer any damage or loss as a result of "force majeure". In these Booking Conditions, "force majeure" means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

10. The Owners/Liability to you
10.1. They promise to provide your accommodation with reasonable skill and care. They do not accept responsibility if any death, personal injury, failure or deficiency of your accommodation arrangements is not caused by any fault of theirs. When we talk about “fault” above, this means failure by the owner to use reasonable skill and care in performing or providing the service in question. Please note it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim.

  They will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: -
(a) the fault of the person(s) affected or any member(s) of their party or
(b) the fault of a third party not connected with the provision of your accommodation by us which we could not have predicted or avoided or
(c) an event or circumstance which could not have predicted or avoided even after taking all reasonable care (see clause 9)

In addition, they will not be responsible where you do not enjoy your stay or suffer any problems because of a reason you did not tell them about when you booked your stay or where any problems you suffer did not result from any breach of our contract or other fault of themselves or any losses, expenses, costs or other sum you have suffered relate to any business.

Please note, they cannot accept responsibility for any services that do not form part of our contract. This includes, for example, any additional services or facilities any other supplier agrees to provide for you.

10.2. The promises they make to you about the accommodation they have agreed to provide or arrange as part of their contract - and the laws and regulations of the country in which your claim or complaint occurred - will be used as the basis for deciding whether the accommodation in question had been properly provided. If the particular accommodation which gave rise to the claim or complaint complied with local laws and regulations applicable to those accommodation at the time, the accommodation will be treated as having been properly provided. This will be the case even if the accommodation did not comply with the laws and regulations of the UK which would have applied had that accommodation been provided in the UK.

10.3. *We limit the maximum amount they may have to pay you for any and all claims or parts of claims which do not involve personal injury, illness or death. Except where loss of and/or damage to luggage or personal possessions is concerned or a lower limitation of liability applies to your claim, the maximum amount they will have to pay you for such non personal injury claims if they are found liable to you on any basis is twice the price (excluding insurance premiums and amendment charges) paid by or on behalf of the person(s) affected in total. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your stay.

*Where they are found liable for loss of and/or damage to any luggage or personal possessions (including money), the maximum amount we will have to pay you is £35 per person affected as you are assumed to have taken out adequate insurance at the time of booking.

11. Complaints and problems.
In the unlikely event that you have any reason to complain or experience any problems with your stay whilst away, you must immediately inform the owner. Any verbal notification must be put in writing and given to them as soon as possible. Until they know about a problem or complaint, they cannot begin to resolve it. Most problems can be dealt with quickly. For all complaints and claims which do not involve death, personal injury or illness, we regret they cannot accept liability if you fail to notify the complaint or claim entirely in accordance with this clause.

12. Behaviour.
You accept responsibility for any damage or loss caused by you or any member of your party. Full payment for any such damage or loss must be paid direct to the owner at the time. If you fail to do so, you will be responsible for meeting any legal costs they incur in full in recovering full payment from you.

We expect all clients to have consideration for other people. If in our reasonable opinion or in the reasonable opinion of any other person in authority, you or any member of your party behaves in such a way as to cause or be likely to cause danger, upset or distress to any third party or damage to the property, or in any way damage the reputation and/or goodwill of the Owner they are entitled, without prior notice, to terminate the occupation of the person(s) concerned. In this situation, the person(s) concerned will be required to leave the accommodation. They will have no further responsibility toward such person(s). No refunds will be made and the owner will not pay any expenses or costs incurred as a result of the termination.

13 Special requests and medical problems
If you have any special request, you must advise the owner at the time of booking and clearly note it in the extra information section of the booking form. *Although they will endeavour to meet any reasonable requests we regret they cannot guarantee any request will be met. Failure to meet any special request will not be a breach of contract on our part. We regret they cannot accept any conditional bookings, i.e. any booking which is specified to be conditional on the fulfilment of a particular request. All such bookings will be treated as “standard” bookings subject to the above provisions on special requests.

If you or any member of your party has any medical problem or disability that may affect your stay, please tell the owner before you confirm your booking so that they can advise as to the suitability of the chosen arrangements. In any event, you must give them full details in writing at the time of booking. If they reasonably feel unable to properly accommodate the particular needs of the person concerned, they must reserve the right to decline their reservation or, if full details are not given at the time of booking, cancel when they become aware of these details.

14. Passports, visas and health requirements
It is your responsibility to ensure that you are in possession of all necessary travel and health documents (including Passports and Visas (where applicable) before departure. You must pay all costs incurred in obtaining such documentation. If you or any member of your party is not a British citizen or holds a non-British passport, you must check passport and visa requirements with the Embassy or Consulate of the country(ies) to or through which you are intending to travel.

15. Prices and Website Accuracy
Please note, the information and prices shown on our website may have changed by the time you come to book your stay. Whilst every effort is made to ensure the accuracy of the website and prices at the time of requesting the booking, regrettably errors do occasionally occur. You must therefore ensure you check all details of your stay (including the price) on your booking acceptance.

16. Responsibilities and the role of Cyprus Home Finders or Overseas Holiday Rentals

Cyprus Home Finders, Overseas Holiday Rentals or Christopher James Akister are not the principals of this contract. We have not visited and checked this property. The descriptions appearing on the website has been uploaded by the property owners and have been prepared in good faith. We, therefore, declines all responsibility for any inaccuracy as it is beyond its control.

Complaints procedure

In the event of any problems you must contact the owner immediately, plus you undertake to do your best to resolve or minimise the problem in order to avoid any prejudices that could result. you must immediately get in touch with them by telephone on the day of your arrival, confirming your complaint in writing within 24 hours by fax or by e-mail. You are obliged to give them the time necessary to resolve the problem.

Should there be no written complaint supplied as above specified and you leave the accommodation prematurely
and without an explicit authorisation by the owner, you forfeit your rights for a refund of the rental price, unless the terms of this contract have been breached. Complaints received at the end of the stay will not be taken into consideration and no refunds will be given.

Please note that the property is not an official tourist structure, such as an hotel, residences, etc. but a private dwelling. Being such, there is no standard or categories that are internationally recognised, indeed it reflects the architecture and furnishings, the local traditions and the personal taste of the owner. This is precisely the kind of holiday that we offer: the chance to partake in the culture of the area chosen, living for a few weeks in the same surroundings as an inhabitant would. We cannot however exclude the possibility that these differences can sometimes result in minor inconveniences - due to the special nature of its architecture and of traditions in the area - but which cannot be accepted as complaints.